Magnipay Technologies Private Limited

Refund & Cancellation Policy

Refund & Cancellation Policy – UtkalDigital
No Cancellation/Refund
Once the payment is successfully made and the value is credited to your UtkalDigital ID, the transaction cannot be cancelled or refunded.
Exception – Failed Delivery
If money is charged to your card/bank account, but the value is not delivered within 24 hours, you may request a refund.
How to Report
Email UtkalDigital at the customer service email listed on the ‘Contact Us’ page.
• Include these details in your email:
• Transaction amount
• Transaction date
• Order number
• Transaction Number
Refund Processing
If verified, the refund will be credited to your original payment method within 45 working days from the date of your email.